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Terms & Conditions

Privacy Policy

Welcome to the PINTELSTORE.COM website located at www.pintelstore.com (the “Website”) which includes all subdomains present and future. We hope you enjoy your visit and/or use of the Website, which may include the purchase of goods. By visiting and/or using the Website, you agree to be bound by the terms of the present Privacy Policy (the “Policy”).

PINTELSTORE.COM is owned and operated by Pintel LLC, a company based in Minsk, Belarus:
Registered company name: Pintel LLC.
Company registration № 192573491 01.12.2015 by Minsk City Executive Committee.
Registered address: Belarus, Minsk, Jakuba Kolasa St., 50/1-1N.

Pintel™ used under exclusive license of Pintel LLC (trade mark registration number № 58804 issued by Belarusian National Center of Intellectual Property, trade mark registration number № 1328179 issued by International Bureau of the World Intellectual Property Organization).

Pintel LLC reserves the right, at any time and without prior notice, to modify or replace any of the Policy and the Terms & Conditions. Any changes to the Policy and the Terms & Conditionscan be found at this URL. It is your responsibility to check the Policy and the Terms & Conditions periodically for changes. Your use of the Website following the posting of any changes to the Policy and the Terms & Conditionsconstitutes acceptance of those changes. Where you have made a purchase, you are also governed by various policies regarding shopping, shipping, and returns.

In this Policy and the Terms & Conditions, a Website visitor or user may be referred to as “you”. When a Website user has created an account and is logged in, they may be referred to as a “Logged-in User”. When a Website user has made a purchase, they may be referred to as a “Client”.

If you have any questions about the Policy and the Terms & Conditions, or if you wish to inquire about and/or access any personal information Pintel LLC holds about you, please contact us by the phone +375 29 6850090, write email to support@pintelstore.com or fill contact form so that we can assist you further.

General Statement of Privacy and Protection of Personal Information

Pintel LLC takes your privacy and security of personal information very seriously. We have provided a secure environment and this strict Policy that describes the limited ways the information is used and the limited access to such information.

What Does This Privacy Policy Cover?

This Policy covers the treatment of personally identifiable information (“Personal Information”) and other information gathered by Pintel LLC when you are using or accessing the Website. This Policy also covers Pintel LLC’s treatment of any Personal Information that Pintel LLC may share with its business partners or other third parties under very limited circumstances.

This Policy does not apply to the general practices and treatment of information (whether personal or not) by third parties that Pintel LLC does not own or control, including but not limited to any third party websites or services that you elect to access through the Website or via a link from the Website (“Third Party Website”), or to individuals that Pintel LLC does not manage or employ. While we attempt to facilitate access or link to only to those Third Party Websites that share our respect for your privacy, we cannot take responsibility for the content or privacy policies of those Third Party Websites. We encourage you to carefully review the privacy policies of any Third Party Website you access. We have named and provided links to the most important of these Third Party Websites further in this Policy.

No Collection of Personal Information as a Matter of Course

Pintel LLC does not, as a matter of course, gather any of your Personal Information while you are using the Website, unless you are asked to provide such information, for example by signing up for an account or for the mailing list, or making a purchase. Personal Information is only gathered with your informed consent. Where you have provided Personal Information, it will only be used for the stated purpose.

Security of Information

Pintel LLC uses only industry best practices (physical, electronic, and procedural) in keeping any data collected (including Personal Information) secure. In addition, Pintel LLC uses third party vendors and hosting partners to provide the necessary hardware, software, networking, storage, and related technology required to run the Website, and these third parties have been selected for their high standards of security. Where you are making a purchase on the Website, all transaction data, including credit card information, is transferred by encrypted Secure Sockets Layer (“SSL”), the standard for internet transactions.

Limited Gathering of Information for Statistical, Analytical and Security Purposes

Pintel LLC automatically collects certain information using a third-party analytics program, Google Analytics, to help us understand how our users use the Website, but none of this information identifies you personally. For example, each time you visit the Website we automatically collect your IP address, browser and computer type, access times, the web page from which you came, and the web page(s) you access (as applicable). We use information collected in this manner only to better understand your needs and the needs of the Website users in the aggregate. Pintel LLC also makes use of information gathered for statistical purposes to keep track of the number of visits to the Website and which pages on the Website with a view to introducing improvements.

Pintel LLC reserves the right to use additional analytical or statistical programs or services in the future. Where any Personal Information is transferred to a third party in this manner, this section will be updated accordingly, though there may be a delay in the update.

Your IP address and other relevant information may be used in order to trace any fraudulent or criminal activity, or any activity in violation of the Terms and Conditions.

Non-disclosure of Personal Information to Third Parties

Except as provided in the next paragraphs and the sections in this Policy regarding Analytics, Mailing List Management, Secured Payments, and Data Transfer from the European Economic Area, Pintel LLC does not divulge any Personal Information gathered via the Website to third parties. Moreover, Pintel LLC does not sell, rent, trade or license any Personal Information regarding its users to third parties. Only the employees, representatives, subcontractors, officers, agents, or assigns of Pintel LLC are responsible for the management and development of the Website, and only these individuals have access to the information collected there. These employees, representatives, subcontractors, officers, agents or assigns all have been instructed to comply with the Policy.

Notwithstanding anything in the Policy to the contrary, we may share any information we have collected about you or that you have submitted:

— in response to subpoenas, court orders, or legal process, or to establish, protect, or exercise our legal rights or defend against legal claims or demands;
— if we believe it is necessary in order to investigate, prevent, or take action regarding illegal activities, fraud, or situations involving potential threats to the safety of any person, or any violation of the Terms and Conditions;
— if we believe it is necessary to investigate, prevent, or take action regarding situations that involve abuse of the Website infrastructure or the Internet in general (such as voluminous spamming, denial of service attacks, or attempts to compromise the security of the Website infrastructure or the Website generally);
— to a parent company, subsidiaries, joint ventures, or other companies under common control with Pintel LLC (in which case we will require such entities to honor this Policy);
— if Pintel LLC is acquired by or merged with another entity (in which case we will require such entity to assume our obligations under this Policy, or inform you that you are covered by a new privacy policy).

Pintel LLC uses certain third party services in order to augment the Website. Personal information may be transferred from Pintel LLC to these third party services, but only to the extent required in order for them to function properly, and only upon your express submission of such information. These third party services are limited to Facebook, Instagram, Pinterest and Google+ for sharing of Website content. If you are not already logged in to those third party services, your Personal Information required to login to those accounts is transferred securely from Pintel LLC to the third party services. When your Personal Information is transferred to these third party services, it is covered by their respective privacy policies, which we encourage you to read.

Mailing List Management

Pintel LLC uses MailChimp to manage our mailing list and send out emails. Personal Information is transferred to MailChimp in order for the mailing list to function properly. Your Personal Information is only used for the proper sending out of email; MailChimp does not use this Personal Information for any other purpose, and will not transfer or sell your Personal Information to any other third party. For more information, please refer to MailChimp’s Privacy Policy. You may unsubscribe from Pintel LLC’s mailing list at any time, by following the link at the bottom of all Pintel LLC emails. A Logged-in User may also unsubscribe from the mailing list by adjusting their mailing list preferences on their account page.

Secured Payments

Pintel LLC provides secured payments for purchases made on the Website. You may make purchases using your credit card directly on the Website, in which case Personal Information is transferred securely to a third party payment processor WebPay (www.webpay.by). A secure WebPay's server establishes an encrypted connection using a secure TLS protocol and confidentially receives all card information of client's payment (card number, card holder's name, expiration date and CVC / CVC2 number). After making a bank card payment it is necessary to save the received email payment confirmations from PINTELSTORE.COM. It may be necessary for verification with the card account statement in order to confirm the completed transactions. A sample of the check confirming that order at PINTELSTORE.COM placed successfully is available by link.

By making a purchase on the Website, you authorise Pintel LLC to use this payment processors and to transfer personal information to it, but only to the extent needed to complete the transaction. No credit card information is ever stored on servers controlled by Pintel LLC. WebPay has our permission to store, on behalf of Pintel LLC, the data pertaining to the executed transactions by Clients of the Website (including credit card information) with the goal of ensuring a secure method of payment and proof of purchase archive, allowing for the protection of Pintel LLC Clients, and for follow-up as needed. This transactional data may be used for validation and registration purposes of Pintel LLC Clients, and to trace any fraudulent activities if necessary.

When a Client makes a purchase and uses one of these payment processors, the Client is covered by the payment processor’s privacy policy. We encourage you to read WebPay’s privacy policies to learn more about how your personal information is treated by its third parties.

Pintel LLC currently uses DoubleClick by Google to advertise on the internet and by visiting or using the Website you consent to this use. Specifically, Pintel LLC uses the re-marketing features that deliver you advertisements that will be of particular interest to you, based on your browsing history at the Website. These advertisements will appear on third-party websites around the web. Google uses specific cookies to allow them to serve these ads around the web that will be of interest to you.

You may prevent this type of advertising by deleting the appropriate Google cookie through your browser, though this may not be permanent. For a more permanent solution, you may opt out of such Google advertising at any time by visiting your Google Ads Settings page.

Accounts and Deletion of Personal Information

You may create an account by entering your email address and choosing a password. It is your responsibility to create a password of sufficient length and complexity, and to keep it secure, in order to ensure the security of your Personal Information that can be accessed as a Logged-in User. Clients must create an account in order to make a purchase. Logged-in Users may provide addresses for billing and delivery purposes. Clients must provide billing and delivery addresses in order to make a purchase. These addresses will be stored by Pintel LLC, but will only be used for billing and delivery purposes on future purchases. A Logged-in User may permanently delete these stored addresses on their account page.

If you wish to cancel your account and have all your Personal Information permanently deleted from our records, please contact us by the phone +375 29 6850090, write email to support@pintelstore.com or fill contact form.

Tracking Technology ("Cookies")

Pintel LLC uses tracking technology (“cookies”) on the Website and by using the Website you agree to their use. Cookies are small text files placed on your hard drive when you visit a website, in order to track use of the site and to improve the user experience by storing certain data on your computer. The Website uses “session cookies,” which improve your user experience by storing certain information from your current visit on your computer.

Your browser can be set to refuse cookies or delete them after they have been stored. Please refer to your browser’s help section for instructions. Please note that deleting these cookies may reduce your user experience for the Website by requiring you to re-enter certain information, including information required to use the Website and make purchases, such as account login information. Furthermore, as we use authentication cookies, deleting those cookies may prevent certain functions, including the purchase process, from working at all. Pintel LLC shall not be held responsible for any function that may not operate after you delete cookies, or any damages (pecuniary or otherwise) arising from those functions not operating, or having reduced functionality.

Risks Associated with the Internet

Despite Pintel LLC's efforts to ensure third parties will not access or obtain your Personal Information through your use of the Website, complete confidentiality and security cannot currently be guaranteed on the Internet. Communication via the Internet is subject to interception, loss, or alteration. You acknowledge and agree that Pintel LLC cannot be held responsible for damages resulting from the transmission of confidential information or Personal Information over the Internet and that such communications are at your own risk.

Limitation of Liability

Pintel LLC, and / or its respective officers, directors, owners, officials, partners, partnerships, principals, employees, affiliates and other related entities, servants, agents, representatives, successors and assigns, will not be held liable for any damages resulting from the misuse of any information collected by any third party, or any misuse of any information collected through the Website not in violation of the Policy and the Terms & Conditions.